I'm kinda torn on where to place this, here or in the suggestions board. I'm fine with it being moved if the moderators don't feel this is the place for it, I just wanted to get some player feed back on it as well.
League of Legends had an extremely rocky start when riot had yet to be purchased by tencent. They had a lot of issues with transparency, dropping info way to early and then scrapping ideas they had already hyped the player base about without a word to the community. Pendragon who still works there I think (and taken a much more hands off approach thank god) was arguably an awful CEO, but I found this just the other day, and wanted to share. This is the company that meme'd themselves nearly to death with how they treated their playerbase, but look at them now.
This I think is the kind of transparency that grows interest, at least for me. Yeah the production value is really nice but its not needed. The information and the way its presented, as well as using all forms of communication for feedback. Not just their own forums, but the comments on youtube video's that they upload. This isn't bashing relic, its more taking a lesson from a company that has been through rough spots without having to go down that path yourself.
I'm curious to see what the players think. Do you like how the information and transparency is presented here? The format, how the road map to the future is discussed. Large and small tweaks and why. Riot just upgraded their client, (good riddance adobeair what were they thinking) and the player base is understandably nervous as the roll out has come with bugs, and issues, and everything a new release comes with even after thorough testing.
Relic, I'm not saying you have to try to shape yourself to that format, but I personally find the way they approached all of the different aspects and concerns regarding this new client to be professional, thorough, and a great way to engage the playerbase. I look forward to everyone's thoughts. https://youtube.com/watch?v=bY67yCaGdno