Lets cut right to the chase because I have a penchant for typing long posts that not everyone reads. How do we get more players. IE bring players back, or attract new ones.
I see a lot of opinions on new content, or new playable races. Not being critical but there may be some bias in that if you have a favorite race that wasn't included in the base game.
Do they go the battleborn route? Does relic need to make the base game free, or darn near free so that we can actually get a decent pool of players? Transition the skull system to use it for purchasing skins and adding micro transactions to try and shore up the shortfall from the drop in game price. If you did that you'd have to unlocked the doctrines and elites for everyone or run the risk of being labeled pay to win since they affect gameplay. You could lower the amount of skulls you get playing, or put a high skull cost on skins.
I'm just spitballing here...