As the title says, the Skins from Agents of Death do not display for me to select.
Skins Available to me:
Gabriel Shows 4 - Mastery, Standard, Custom, Tartaros
Gorgutz shows 3 - Mastery, Standard, Custom
Macha shows 4 - Mastery, Standard, Custom, Codex
I have owned the game since release.
I have verified the game Cache (This also brought up a survey about uninstalling which I figure is worth mentioning as it shouldn't really pop up)
I have started the game at least 4 times to check if they would appear.
I have restarted my Computer at least once as this issue was noticed Yesterday.
I have not had these skins at all.
I searched the forums as well as google about this issue and could not find anything.
I have not played the game since before the release of the skins.
Gabriel is the only Elite out of the 3 that is max level.
Was there a time limit on these skins? that would be disappointing as I haven't been gaming at all for a while and I did not see a mention of a time limit so I didn't go out of my way at the time to log in for them, it just said in the update that they would be there at next log on.
Comments
huzzel
I have exactly the same problem. I contacted SEGA support, but the only advise i got was to "delete and reinstall the game".
Which i did, and which did nothing.
CiaoCLiu
Same here.
Andromeda13
Same issue here, anyone eventually get them to appear?
huzzel
No. I also want to expand that the newest skins weren't unlocked for me either.
I raised a ticket, and after telling me to reinstall and deleting my savegames (which sounds like support speak for "don't bother me" and expectedly did nothing), support told me they're unable to replicate the problem, are unable to determine the cause of it and i'll be contacted again when things change.
So, i don't expect to hear from them ever again.
Andromeda13
Yeah I just got a response from SEGA, same message. Verify game cache (twice), update graphics drivers and windows updates. Nothing working, pretty ridiculous this tbh.
Andromeda13
By any chance did you lot stop playing the game around the time this content came out? Wondering if its a bug to do with newer game versions maybe? Not sure.
dukejason
Guys i am just hearing about this,just got back. I will do some research and try to help.
Andromeda13
Thanks a bunch!
r_benb
Hi guys, if you're still having trouble accessing the Agents of Death, PM me your Steam IDs.
dukejason
Thank you Ben
Terrorcell
Still an issue it seems. Anyone get this sorted out?
r_benb
All the people who PM'd me their Steam info got sorted out, yes.
Terrorcell
I guess I missed out? I did PM you on March 2nd.
Ololo111
I've pre-purchased it for myself and missed at least 1 skin on the launch and more of them after. Feels like nothing comparring with how I didn't get an open beta invitation untill the last hours when I've contacted Sega Support.
And since it got to the beta, I have never participated in the closed one, despite pre-purchasing the game before it's release.
I think, Relic may have something to consider about it in the future (I don't want these skins, since I got the full set to CoH2 and can troll the n00bz all my skills; maybe, some time later).
r_benb
hmmmmm...let me figure out what went wrong. I'll get it sorted for you today!
r_benb
@Terrorcell done!
r_benb
We just implemented a fix that should have delivered the skins to any users who experienced this issue.
Locking this one up as resolved