It has come to my attention that one Microsoft forum ( I shall not mention name ) which Gabriel Aul often referenced to is woefully inadequate.
Users can hardly get answers there. When they do, the answers are usually from the so-called Support Engineers who cannot or unable to answer questions directly. All they can do is to copy and paste broiler-plate answers which in most cases cannot address the OP's particular situation. Actually that problem started when that forum started to split the categories and employed the "support engineers" and made some of them moderators. Situation deteriated day by day. It just exacerbates every day.
It is our golden chance to help people in a one-on-one basis. No broiler-plate answers.
We can attract a lot of visitors and convert them to our membership.