Our dedicated SoulStorm Community identified a bug that affected being able to view online games in multiplayer mode. Thread here
We were able to pinpoint the problem and testing seems to confirm that this has fixed the bug which is good news! To complete deployment of this we will be doing a restart of our live servers tomorrow , Thursday the 7th of Jan at 3pm PST.
As this affects the live servers for all games, there will be downtime of about 30 minutes for all DOW titles.
We expect this to be a permanent fix, however if this persists please raise it by adding information to the thread above link above!